You are energized by the prospect of learning new technology and systems.You are comfortable or proficient in the following applications: Word, Excel, PowerPoint, and Outlook.You have natural problem-solving and analytical capability.You love to collaborate with a wide range of people and disciplines.You possess strong organizational and time-management skills, along with the ability to multi-task.You have the ability to maintain accuracy and attention to detail in a fast-paced environment.You are an active listener with strong communication skills.You have a Bachelor's degree (Education or Marketing/Business preferred).You'll identify opportunities for expansions within existing implementations and relay this information to our sales team.You'll support new and prospective implementations by retrieving information for proper set-up of accounts.You'll help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization.You'll partner with various members of our implementation service teams on retention through identification and quick intervention for "at risk" accounts.You'll notice and cultivate "champions" and "partners" in your assigned districts to strengthen program implementation.You'll uncover trends in data that highlight student performance and needs, then leverage the data as a coaching tool towards equitable and engaging practices in the classroom.Through regular check-ins, you'll address and resolve educator concerns and capture educator feedback on our products.You'll own the development and execution of implementation planning for assigned accounts, thereby delivering task items effectively and on-time.As one of the first people a new CA customer encounters, you'll provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction you'll be an ambassador of CA.You can expect to partner with other members of the implementation service team to ensure our educators are supported throughout every step in the partnership process. When you join our team, you become an expert on our products, daily classroom issues, and the latest industry trends, and apply your knowledge according to the educational landscape within your assigned territory.
The Account Management team is perfect for someone who embraces the concept of "selling through service" and who has a strong understanding of the classroom environment.
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This also includes driving the annual license renewal and upsell process through high-quality service and attention to educator needs. Implementations include the set-up and support of a range of Curriculum Associates' products, including i-Ready & Ready. They will partner with all teams across our Service department and are responsible for managing our medium- to large-sized implementations. The Customer Relationship Manager works on the Account Management team as an Account Manager. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren't sure you meet every qualification, please apply! Above all, we are looking for the right person! Customer Relationship Manager - LA County, CaliforniaĪt Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students.
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